WhatsApp-first sales
Primary conversion via pre-filled WhatsApp inquiries on every product, category, and header touchpoint.
Case study · Corporate gifting
How Vline powers AI sales for Giftyy
Giftyy is a UAE B2B corporate gifting platform with 1,000+ customizable products. Vline adds AI chat and voice across the full funnel—from cold outreach to post-purchase support.
- Custom productsCorporate gifting catalog
- 1K+
- Bulk ordersMOQ-aware pricing
- B2B
- Market focusDubai & Emirates
- UAE
- AI supportChat + voice coverage
- 24/7
The client
UAE corporate gifting, built for bulk and customization
The Giftyy is not a simple retail shop—it is a B2B storefront for branded merchandise, bulk orders, and quote-led sales. Customers browse 1,000+ products, customize branding live on each item, and convert via WhatsApp or request-a-quote—not anonymous checkout.
Vline extends that conversational-commerce model with AI chat and voice agents that qualify leads, recommend gifts, handle inbound calls, run seasonal reactivation, and support customers after purchase.
Live product customization
Customers place logos and text on merchandise with real-time pricing for embroidery, engraving, and bulk discounts.
Quote & instant order
Request-a-quote captures occasion, quantity, and delivery details—leads go straight to the sales team for follow-up.
1,000+ product catalog
Corporate gifts across National Day, tech, awards, and gift sets—with MOQ pricing, filters, and wholesale rates.
Vline integration
AI across the full Giftyy funnel
Five integration points that turn a static catalog into an active selling engine.
Website
Chatbot as primary conversion
Greets visitors, asks occasion, budget, and recipient type—then recommends products and captures leads for the sales team.
Voice
AI voice for inbound calls
Qualifies budget, occasion, headcount, and deadline on inbound calls—structured leads handed to sales with upsell prompts.
Outbound
Outbound seasonal campaigns
Calls existing customers ahead of Eid, Diwali, National Day, and Ramadan to reactivate dormant accounts.
Support
Post-purchase chat support
Handles order status, complaint escalation, and automated review collection after checkout.
Outbound
B2B cold outreach
Calls UAE businesses to pitch corporate gifting, qualifies interest, books demos, and follows up via WhatsApp.
The journey
End-to-end, every touchpoint connected
From the first cold call to seasonal reactivation.
- Cold outreach AI calls UAE businesses
- Website visit Chatbot qualifies & recommends
- Inbound call AI voice qualification
- Order placed Chatbot support & upsell
- Reactivation Seasonal outreach
Commerce features
How Giftyy sells, with Vline on top
01
Catalog & discovery
- 1,000+ customizable products
- Category & tag browsing
- Color and price filters
- National Day collections
- Search across catalog
02
Customization & ordering
- Live logo & text placement
- MOQ and bulk pricing
- Request a quote
- WhatsApp to order
- Color & size variants
03
Sales & support
- WhatsApp inquiries
- AI web chat
- AI voice agents
- Lead capture forms
- Sales team handoff
Browse → WhatsApp / Quote / Customize → Order. Giftyy’s conversational-commerce model matches Vline’s AI agents perfectly: qualifying buyers, recommending products, and handing structured leads to the sales team.
Calls in. Calls out.
AI voice agents for inbound and outbound calls.
Build your AI sales funnel
See how Vline can power chat and voice for your B2B storefront, starting with a live test call.