Case Study
How Vline powers AI sales for Giftyy
Giftyy is a UAE B2B corporate gifting platform with 1,000+ customizable products. Vline adds AI chat and voice across the full funnel—from cold outreach to post-purchase support.
1K+
Custom products
Corporate gifting catalog
B2B
Bulk orders
MOQ-aware pricing
UAE
Market focus
Dubai & Emirates
24/7
AI support
Chat + voice coverage
The client
UAE corporate gifting, built for bulk & customization
The Giftyy is not a simple retail shop—it is a B2B storefront for branded merchandise, bulk orders, and quote-led sales. Customers browse 1,000+ products, customize branding live on each item, and convert via WhatsApp or request-a-quote—not anonymous checkout.
Vline extends that conversational-commerce model with AI chat and voice agents that qualify leads, recommend gifts, handle inbound calls, run seasonal reactivation, and support customers after purchase.
WhatsApp-first sales
Primary conversion via pre-filled WhatsApp inquiries on every product, category, and header touchpoint.
Live product customization
Customers place logos and text on merchandise with real-time pricing for embroidery, engraving, and bulk discounts.
Quote & instant order
Request-a-quote captures occasion, quantity, and delivery details—leads go straight to the sales team for follow-up.
1,000+ product catalog
Corporate gifts across Proud of UAE, tech, awards, and gift sets—with MOQ pricing, filters, and wholesale rates.
Vline integration
AI across the full Giftyy funnel
Five integration points that turn a static catalog into an active selling engine.
Chatbot as primary conversion
Greets visitors, asks occasion, budget, and recipient type—then recommends products and captures leads for the sales team.
AI voice for inbound calls
Qualifies budget, occasion, headcount, and deadline on inbound calls—structured leads handed to sales with upsell prompts.
Outbound seasonal campaigns
Calls existing customers ahead of Eid, Diwali, National Day, and Ramadan to reactivate dormant accounts.
Post-purchase chat support
Handles order status, complaint escalation, and automated review collection after checkout.
B2B cold outreach
Calls UAE businesses to pitch corporate gifting, qualifies interest, books demos, and follows up via WhatsApp.
End-to-end customer journey
From first cold call to seasonal reactivation—every touchpoint connected.
Cold outreach
AI calls UAE businesses
Website visit
Chatbot qualifies & recommends
Inbound call
AI voice qualification
Order placed
Chatbot support & upsell
Reactivation
Seasonal outreach
Commerce features
How Giftyy sells corporate gifts online—with Vline adding AI chat and voice on top.
Catalog & discovery
- 1,000+ customizable products
- Category & tag browsing
- Color and price filters
- Proud of UAE collections
- Search across catalog
Customization & ordering
- Live logo & text placement
- MOQ and bulk pricing
- Request a quote
- WhatsApp to order
- Color & size variants
Sales & support
- WhatsApp inquiries
- AI web chat
- AI voice agents
- Lead capture forms
- Sales team handoff
Browse → WhatsApp / Quote / Customize → Order. Giftyy's conversational-commerce model matches Vline's AI agents perfectly—qualifying buyers, recommending products, and handing structured leads to the sales team.
Build your AI sales funnel
See how Vline can power chat and voice for your B2B storefront—starting with a live test call.
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How can we help?
Send us a message and our team will get back to you.
Want results like Giftyy?
See how Vline powers AI chat and voice for corporate gifting—from WhatsApp leads to seasonal reactivation.
- Bulk order qualification 24/7
- WhatsApp and web chat in one flow
- Seasonal outbound campaigns
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